Effective Date: 7/1/2025

Welcome to Lilitu Candles and Fragrance. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our websites, www.Lilitu.com LilituCandlesandFragrance.com and LilituLLC.com.

By using our Sites, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect the following types of personal information:

a. Information You Provide to Us:
Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party payment processors)
Any other information you provide (e.g., product reviews, contact form submissions)

b. Information Collected Automatically:
IP address
Browser type
Device information
Pages viewed and time spent
Referring site or link
This data helps us improve our services, analyze trends, and personalize your experience.

2. How We Use Your Information
We use your personal information to:
Fulfill and manage orders
Process payments and provide receipts
Provide customer service and respond to inquiries
Send marketing communications (if you opt in)
Improve website performance and user experience
Comply with legal obligations

3. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties for the following purposes:
Payment processing (e.g., Stripe, PayPal)
Shipping and delivery (e.g., USPS, UPS)
Email marketing (if you have subscribed)
Analytics (e.g., Google Analytics)
Legal or regulatory compliance if required
All third-party partners are expected to protect your information and use it only for the services they provide to us.

4. Your Rights Under California Law (CCPA)
If you are a California resident, you have the right to:
Request access to the personal data we hold about you
Request that we delete your personal information
Opt out of the sale of personal data (we do not sell data)
Not be discriminated against for exercising your privacy rights
To exercise these rights, please contact us.

5. Cookies and Tracking
We use cookies and similar technologies to provide core site functionality and analyze site usage. You can control cookies through your browser settings.

6. Data Security
We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and take precautions when sharing sensitive information online.

7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lilitu Candles and Fragrance
8337 Blackburn Ave #9, Los Angeles, CA 90048
Info@LilituCandles.com
(413) 884-4965